Lab · International IT services firm · Since Feb. 2026 · Initiator and community lead
Launching and running an internal AI community
Zero members in January 2026. Ten months later, 1,450 — a third of the entity's 4,200 staff — and the group's global leadership asking how it was done.
Context
International IT services firm, France entity, since February 2026, as part of my role as PMO and Chief of Staff of the innovation unit. I launched the community and run it day to day.
The problem
AI was the business of a handful of experts. For everyone else: no place to ask questions, no content pitched at their level, no habit. Spreading an AI culture across the entity could not rely on one big annual training course. It needed a habit.
What I did
- Kicked off the community: the format, the tone, the first posts to break out of the experts’ circle.
- One capsule a day: one AI concept in one minute, shared every morning, to watch between two meetings. That is the video library I produced alongside.
- Daily animation: answering questions, following up, showcasing colleagues’ use cases rather than my own.
- Tracked audience and reactions to adjust the pace and the topics.
- A structured feedback report for the group’s international leadership, at their request.
The result
From zero in January 2026 to 1,450 members in November, a third of the entity’s 4,200 staff. Questions come in, and so do use cases. The group’s global leadership requested a feedback report: a local initiative that became a case studied at group level. The method, a short daily touchpoint rather than a big programme, is the one I now recommend for any AI literacy effort.
From 0 to 1,450 members in ten months, a third of the entity's 4,200 staff; the group's international leadership requested a feedback report.