Romain Guery-OdelinLab · Innovation unit of an IT services firm · 2026 · PMO and Chief of Staff
Multiplying the delivery capacity of an innovation unit
A core team of experts too small for the demand. I designed a model to multiply delivery capacity, with its business case, and took it to executive management.
Context
Innovation unit of an international IT services firm, 2026, in my role as PMO and Chief of Staff. The model is in its pilot phase, presented to executive management.
The problem
A few heavily solicited experts, and demand beyond what they can deliver. Hiring equivalent profiles takes months and costs a lot. The unit needed a model that lets other colleagues deliver with the experts’ method and tooling, at a higher value than their original activity.
What I did
- Designed the model: who does what, how experts hand over, how newcomers deliver.
- Built the business case, with the daily-rate target and the ramp-up trajectory.
- Brand, landing page and presentation film to make the offer legible, internally and for clients.
- Presented to executive management and steered the decision.
- Launched the pilot: 1 then 2 people, target 15.
The result
The model lifts the daily rate by +50% compared with the original activity of the people involved. The pilot is launched, from 1 to 2 people, with a target of 15, and the model has been presented to executive management. This is the kind of topic I like best: a capacity problem turned into a business model, then into a decision.
A model that lifts the daily rate by +50%, designed, presented to executive management and launched as a pilot: 1 then 2 people, target 15.