Consulting · Departmental local authority · Jun - Nov 2025 · Product Owner and project manager
Restarting a local authority, from the boardroom to the field
The software that manages every benefit paid by the département had to be migrated. When I arrived, IT and the business teams were no longer talking, and nothing was moving. What was at stake: around one billion euros of benefits a year, with no interruption for beneficiaries.
EXECUTIVE MANAGEMENTBuild a direct line to leadershipWork closely with both deputy directors-general, business and IT.
LEADERSHIP COMMITTEECarry the decisionPut the data migration options on the table, with their risks, and secure a shared decision.
IT AND BUSINESS TEAMSUnderstand both sidesListen to each side's constraints to get out of the face-off.
FIELD & BENEFICIARIESNo interruption for beneficiariesEvery benefit in the area, child and maternal health included, had to keep being paid.
EXECUTIVE MANAGEMENTBuild a direct line to leadershipWork closely with both deputy directors-general, business and IT.
LEADERSHIP COMMITTEECarry the decisionPut the data migration options on the table, with their risks, and secure a shared decision.
IT AND BUSINESS TEAMSUnderstand both sidesListen to each side's constraints to get out of the face-off.
FIELD & BENEFICIARIESNo interruption for beneficiariesEvery benefit in the area, child and maternal health included, had to keep being paid.
in benefits a year back on track: tensions between IT and the business eased, and a shared decision on the data migration.